FAQs
Creating beautiful cakes and sweet treats for life’s sweetest celebrations.
Ordering & Booking
How far in advance should I place my order?
We recommend placing orders at least 1–2 weeks in advance. For large or highly detailed custom cakes, more notice may be required.
Do you accept last-minute orders?
We may accept last-minute orders based on availability. A rush fee may apply.
How do I place an order?
Orders can be placed by DM or inquiry form. Once details are confirmed, an invoice will be sent.
Is a deposit required?
Yes, a 50% non-refundable deposit is required to secure your order date. The remaining balance is due before pickup or delivery.
Pricing & Payments
Why are custom cakes priced the way they are?
Each cake is made from scratch using quality ingredients and customized to your design. Pricing reflects the time, detail, and creativity involved.
What forms of payment do you accept?
We accept Zelle, Cashapp , Apple Pay , pay in 4 options are available when booking online
Are payments refundable?
All deposits are non-refundable. Payments may be transferred to a future date with proper notice.
Custom Cakes & Designs
Can you recreate a cake I saw online?
We can use inspiration photos, but we do not create exact replicas. Each cake is uniquely designed.
Do you offer custom themes and colors?
Yes! We specialize in custom designs tailored to your theme, colors, and occasion
What if I don’t know what design I want?
No problem—we’re happy to help bring your vision to life with suggestions and ideas.
Flavors & Menu
What flavors do you offer?
We offer a variety of flavors. A full menu is available upon request.
Do you offer tastings?
Tastings may be available for larger or specialty orders. Please inquire for details.
Do you accommodate allergies?
We are not an allergy-free kitchen. While we can try to accommodate, we cannot guarantee no cross-contamination.
Pickup & Delivery
Where are you located?
We are based in the Gwinnett/Norcross area.
Do you offer delivery?
Yes, delivery is available for an additional fee based on location.
What happens if I’m late for pickup?
Please arrive within your scheduled pickup window. Late pickups may result in delays
Policies
What is your cancellation policy?
Deposits are non-refundable. Cancellations must be made at least 72 hours in advance for possible credit or partial refund if applicable
Can I make changes to my order?
Changes must be made at least 3–5 days before your order date and are subject to availability.
Are you responsible for damage after pickup?
Once your order is picked up or delivered and accepted, Sweet Fix Bakery is not responsible for any damages.
Events & Custom Orders
Do you cater large events?
Yes! We offer desserts for parties, weddings, baby showers, and corporate events.
Do you offer dessert packages or treat boxes?
Yes, we offer custom treat boxes and dessert packages for all occasions.
Still Have Questions?
Feel free to DM us anytime—we’re happy to help you create something sweet and special!